# What should I expect?

> When treating skin aging, dedication and patience are key.  While some Agency patients may see results right away, it generally takes time and patience for m...

Source: https://support.agencyskin.com/en_us/what-should-i-expect-rkkb4hdnO

Last updated: 2026-08-25T06:21:16.024Z

### **When treating skin aging, dedication and patience are key.**  
  

While some Agency patients may see results more quickly, it generally takes time and patience for most people to start noticing results.

It typically takes several to many months of regular use (along with sun protection) for most patients to see results. That said, everyone is unique! Continued use of your treatment, along with sun protection, is key to “slow” the aging process and work against further skin damage.

If it’s been more than a few months without any improvement, [message your medical provider](https://app.agencyskin.com/dashboard/messages) so that they can review your formula and help make any necessary changes to its ingredients or prescription strength.

When beginning prescription treatment, some patients may go through a “purging” period or temporary acne flare while the skin is adjusting to the medication. This may occur with Agency as well as with other prescriptions you may receive from your local dermatologist, and also with over-the-counter products that have certain active ingredients.    
  

### **What’s purging? Why does my skin look worse?**  
  

Certain prescription ingredients like tretinoin and azelaic acid work to unclog pores which can mean an adjustment period for the skin when you may see “initial breakouts” or “purging.” Your pores are getting cleared out and the skin cells are sloughing off as they should, but this can lead to these temporary breakouts.

If skin purging does occur, it usually starts 1-2 weeks after beginning treatment with one of these ingredients, and it can last up to 8 weeks. This is completely normal, and once your skin adjusts, you should start seeing improvements! As this can take time, patience is key. It is important to note that you can message your Agency medical provider at any time for advice.  
  

### **Some suggestions that may help during an initial adjustment period:**  
  

*   Apply your personalized formula every other night while your skin is adjusting. [Message your Agency](https://app.agencyskin.com/dashboard/messages) Provider for guidance on adjusting the use frequency of your prescription formula.
    
*   Use a gentle cleanser. Avoid anything irritating, like exfoliants (physical scrubs or chemical).
    
*   Make sure your skin is completely dry after cleansing before applying your Agency formula. This could mean waiting up to 20 minutes.
    
*   Apply a gentle moisturizer after your Agency formula (or even before, if you’re experiencing any dryness or irritation).
    

If acne, dryness, or irritation occurs or is worsening, be sure to [contact your provider](https://app.agencyskin.com/dashboard/messages). They are here to help you!