# HSA/FSA & Health Insurance

> At Agency, we strive to provide exceptional value to our members through medical consultations, ongoing care via   messaging  , and customized, prescription ...

Source: https://support.agencyskin.com/en_us/hsafsa-health-insurance-H1jxEhOnu

Last updated: 2026-09-28T20:57:10.068Z

### HSA/FSA cards

Some Agency products may be eligible for payment by your FSA/HSA. If you have questions about the eligibility of your purchase, the best thing to do is to contact your plan administrator.

If your FSA/HSA card is not accepted, we recommend you use a credit or debit card to complete your sign-up & review your eligibility with your plan administrator for future invoices.

Once your account is created and the initial shipping fee goes through, you can add your FSA/HSA card to your account. After this, all future charges can be processed to your FSA/HSA card. 

  

### Itemized Receipts

To view and download an itemized receipt to share with your HSA/FSA provider, head to your [orders page](https://app.agencyskin.com/dashboard/shipments) anytime after your order is delivered. The option to ‘View Receipt’ is available under all past orders. From there you can download or print the receipt as you prefer. 

If you have any questions or trouble with this process, you can also email our team at [hsa@agencyskin.com](mailto:hsa@agencyskin.com) or text us at 415-549-9548. We're happy to help!

  

### Health Insurance

At Agency, we provide exceptional value for our members by including medical consultations, messaging, and shipments of your customized medication for one simple price, but we do not accept insurance. 

If your prescription includes oral medication along with your topical prescription, these medications are covered by most insurance plans and will be filled at your local pharmacy or mailed to your house via InnovaScript.